Refunds
Last updated 3 October 2026
If chalk is not what you wanted, you can get your money back. The details are below.
Within 14 days
Email garvwashere@gmail.com from the address you bought with, within 14 days of paying, for a full refund. No reason is required. This applies to both the yearly and lifetime plans, at any price, including launch discounts.
After 14 days
- Yearly: cancel at any time and the plan will not renew. You keep access until the end of the year you paid for. The current year is not refunded.
- Unwanted renewal: email within 14 days of the renewal charge for a full refund, the same as a first purchase.
- Lifetime: not refundable after 14 days, including if chalk later shuts down (see the terms).
How refunds are paid
Refunds go through Dodo Payments, the merchant of record, to the card or method you paid with. They usually arrive within 5 to 10 business days, depending on your bank.
- Refunding the plan you have now ends its access when the refund is issued.
- A refunded yearly plan is also cancelled, so it does not renew and charge you again.
- If you upgraded from yearly to lifetime, refunding the earlier yearly payment leaves your lifetime access as it is.
- A card chargeback that the bank decides in your favour ends access, the same as a refund.
If chalk ends your access
If chalk shuts down or I close your account for a reason other than breaking the terms, you get back the unused part of what you paid.